BACKGROUND:
1. Information About Us
World of Garden Products Limited is a company registered in England under
company number 6715456.
Registered
address: 302-308 Preston Road, Harrow, Middx, HA3 0QT
Main trading address: Durnsford Road, Bounds Green, London N11 2EL
VAT number: 940688400.
Data
Protection point of contact: Patrick Loughrey.
Email
address: patrick@sunshinegc.co.uk.
Telephone
number: 0208 889 4224
2.
What is Personal Data?
Personal
data is defined by the General Data Protection Regulation (EU Regulation
2016/679) (the “GDPR”) as ‘any information relating to an identifiable person
who can be directly or indirectly identified in particular by reference to an
identifier’.
Personal
data is, in simpler terms, any information about you that enables you to be
identified. Personal data covers obvious information such as your name and
contact details, but it also covers less obvious information such as
identification numbers, electronic location data, and other online identifiers.
3. What Are My Rights?
Under the
GDPR, you have the following rights, which we will always work to uphold:
a)
The right to be informed about our collection and use of your
personal data.
b)
The right to access the personal data we hold about you.
c)
The right to have your personal data rectified if any of your
personal data held by us is
inaccurate or incomplete.
d)
The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any
of your personal data that we.
e)
The right to restrict the processing of your personal data.
f)
The right to object to us using
your personal data for a particular purpose or purposes.
g)
The right to data portability.
h)
Rights relating to automated decision-making and profiling. We do not use your personal data in this
way.
Further
information about your rights can also be obtained from the Information
Commissioner’s Office.
If you have
any cause for complaint about our use
of your personal data, you have the right to lodge a complaint with the
Information Commissioner’s Office.
4.
What Personal Data Do You Collect?
We may collect some or all of the
following personal data (this may vary according to your relationship with us):
·
Name, contact details and address;
·
Date of birth;
·
Gender;
·
Payment information;
5.
How Do You Use My Personal Data?
Under the
GDPR, we must always have a lawful
basis for using personal data. We need your data to perform the contract we
have entered into with you, namely the supply of goods. Your personal data will
be used for the following purposes:
·
Providing and managing your account.
·
Supplying our products and services
to you.
·
Personalising and tailoring our products and services for you.
·
Communicating with you. This may include responding to emails or
calls from you.
·
Supplying you with information
by email or post that you have
opted-in to (you may unsubscribe or opt-out at any time.
6.
How Long Will You Keep My Personal Data?
We will not keep your personal data for
any longer than is necessary in light of the reasons for which it was first
collected. Your personal data will therefore be kept for the following periods
(or, where there is no fixed period, the following factors will be used to
determine how long it is kept):
·
Covering the warranty period of your items purchased.
·
For the duration of your contract with us
7. How and Where Do You Store or Transfer My Personal Data?
We will only store or transfer your
personal data within the European Economic Area (the “EEA”). This means that
your personal data will be fully protected under the GDPR or to equivalent
standards by law.
The security
of your personal data is essential to us,
and to protect your data, we take
a number of important measures, including the following:
·
Close review of IT infrastructure and security to ensure we are
protected, as best we can, from cybercrime attempts.
·
Necessary on-site security measures re office security, CCTV, till
security
·
Payment security [insert details of how you keep card payments
safe both in person and online].
8. Do You Share My Personal Data?
We may share your personal data with
other companies in our group for business
purposes. This includes subsidiaries and
holding company and its subsidiaries.
We may sometimes contract with the
following third parties to supply products and services to you on our behalf:
1.
Suppliers and Sub-contractors
2.
Couriers
3.
Marketing hosts
4.
Order Platform Host
Other third
parties may also include payment processing, delivery, website management,
office administration, IT, legal, accountancy and marketing. In some cases,
those third parties may require access to some or all of your personal data
that we hold for the performance of
your contract only.
If any of
your personal data is required by a third party, as described above, we will take steps to ensure that your
personal data is handled safely, securely, and in accordance with your rights,
our obligations, and the third
party’s obligations under the law, as described above.
If any personal data is transferred outside of the EEA, we will take suitable steps in order to
ensure that your personal data is treated just as safely and securely as it
would be within the UK and under the GDPR.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
9.
How Can I Access My Personal Data?
If you want
to know what personal data we have
about you, you can ask us for
details of that personal data and for a copy of it (where any such personal
data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal address below. For more information please request a copy of our Subject Access Request procedure.
10.
How Do I Contact You?
To contact
us about anything to do with your
personal data and data protection, including to make a subject access request,
please use the following details:
Name: Patrick Loughrey
Email
address: Patrick@Sunshinegc.co.uk
Telephone
number: 0208 889 4224
Postal
Address: World of Garden Products, Durnsford Road, Bounds Green, London, N11
2EL.